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Unlimited
Premium Plan

CNX IT Plans Premium
CNX IT Plans Premium

Perfect for medium to large sized businesses.

Unlimited Premium is the ultimate IT toolkit to help your business go from good to great.

Why choose an IT support plan?


IT support is assured any day, any time.

CNX delivers a unique, managed support plan that is flexible and tailored to your business requirements. Predictable, consistent fixed monthly fees for IT support and service (a ‘no surprises’ approach to delivery and cost of IT services). You will benefit from our in-house managed service desk backed by CNX’s highly qualified system engineers, technical consultants, security engineers, cloud specialists, project managers and account managers.
Localised personable Service Desk with a quick response
Predictable, consistent, fixed monthly support fees - ‘no surprises’
Proactive systems monitoring of critical business functions, early detection of issues and pre-emptive fault resolution
Accurate and up-to-date systems documentation
Software licensing compliance ensured
Guaranteed 24x7 environment for around-the-clock support.

What’s on offer

Cyber Security Premium + SOC (Security Operations Centre) + SIEM (Security Information and Event Management)
CNX Unlimited – Unrestricted Service Desk, Onsite & Remote BAU (Business as Usual) Support
Priority Response and Coverage when needed
24x7 After Hours and Holiday Callout
Dedicated Account Manager + Technical Consultants, Primary and Secondary Engineers
Strategic Planning + Roadmap
Documentation kept accurate and up-to-date
Preferential hourly rates
Access to relief equipment
Device and User RMM (Remote Monitoring & Maintenance)
24x7 Alerting for Core Systems
Managed Infinite Cloud + Hybrid Backups with defined RTO (Recovery Time Objective) and RPO (Recovery Point Objective)
Cybersecurity Phishing Training
Licensing Management and Compliance
SLA (Service Level Agreement)
Premium Reporting
Complimentary IT transition over to CNX
Client Portal Access for improved transparency and visibility
Disaster Recovery + Testing with Immutable Backups
IT Budget preparation
Change Management
Cybersecurity Phishing Training
Annual IT Training Review
Technology Lifecycle Management
Policy Management
Business Intelligence Review
ITIL (Information Technology Infrastructure Library) alignment
Quarterly Technology Business Review
BCP (Business Continuity Plan)

Why choose an IT support plan?

CNX delivers a unique, managed support plan that is flexible and tailored to your business requirements. Predictable, consistent fixed monthly fees for IT support and service (a ‘no surprises’ approach to delivery and cost of IT services). You will benefit from our in-house managed service desk backed by CNX’s highly qualified system engineers, technical consultants, security engineers, cloud specialists, project managers and account managers.
Localised personable Service Desk with a quick response
Predictable, consistent, fixed monthly support fees - ‘no surprises’
Proactive systems monitoring of critical business functions, early detection of issues and pre-emptive fault resolution
Accurate and up-to-date systems documentation
Software licensing compliance ensured
Guaranteed 24x7 environment for around-the-clock support
CNX Vault - Fully managed data and server backup, disaster recovery options too
CNX Geo-Redundant Vault - duplicate critical infrastructure off site across multiple data centers
CNX Secure - security management 
CNX Wireless 
Microsoft Azure and Office 365 solutions
Amazon Web Services
Google Cloud/G Suite/Google Docs

What’s on offer

Cyber Security Premium + SOC (Security Operations Centre) + SIEM (Security Information and Event Management)

Premium Reporting
CNX Unlimited – Unrestricted Service Desk, Onsite & Remote BAU (Business as Usual) Support
Client Portal Access for improved transparency and visibility
Priority Response and Coverage when needed
Strategic Planning, Roadmap
Disaster Recovery + Testing with Immutable Backups
24x7 After Hours and Holiday Callout
IT Budget preparation
Dedicated Account Manager + Technical Consultants, Primary and Secondary Engineers
24x7 Alerting for Core Systems
Change Management
Strategic Planning + Roadmap
Cybersecurity Phishing Training
Documentation kept accurate and up-to-date
Annual IT Training Review
Preferential hourly rates
Technology Lifecycle Management
Access to relief equipment
Policy Management
Device and User RMM (Remote Monitoring & Maintenance)
Business Intelligence Review
24x7 Alerting for Core Systems
ITIL (Information Technology Infrastructure Library) alignment
Quarterly Technology Business Review
Managed Infinite Cloud + Hybrid Backups with defined RTO (Recovery Time Objective) and RPO (Recovery Point Objective)
BCP (Business Continuity Plan)
Cybersecurity Phishing Training
Licensing Management and Compliance
SLA (Service Level Agreement)
CNX Vault - Fully managed data and server backup, disaster recovery options too
CNX Geo-Redundant Vault - duplicate critical infrastructure off site across multiple data centers
CNX Secure - security management 
CNX Wireless 
Microsoft Azure and Office 365 solutions
Amazon Web Services
Google Cloud/G Suite/Google Docs
Tasman Rugby recently underwent a complex digital transformation project and in hindsight, we are so grateful that we had CNX to lead us through the process. CNX provided us with a dedicated resource, who not only had the expertise to handle the project outcomes seamlessly, but just as importantly, that person guided our staff throughout the project, helping each and every one of the staff to manage current workflows, as well as transfer as seamlessly as possible to the new way of doing things. We are delighted to have been able to continue our working relationship with CNX into the future. I would have no hesitation whatsoever in recommending CNX to you.

Lyndon Bray, CEO
Tasman Rugby

Services that scale
with your business

From cybersecurity to digital transformation and setting up IT systems for businesses of all sizes, our plans and services will scale to all your IT needs.
Learn More

Unlimited IT Plans to suit
your business success

Unlimited Essentials

Your business is growing, and so should your IT. Perfect for businesses at the start of their IT journey.

• Cybersecurity Essentials

• CNX Unlimited Service Desk

• Managed Public Cloud Environment

• Priority Response and Coverage when needed

• Essentials Reporting

Learn More

Unlimited Standard

The nimble IT solution for growing businesses that need flexibility. Perfect for small businesses.

• Includes all of “Unlimited Essentials”

• Cybersecurity Standard + SOC

• 24x7 After Hours and Holiday callout

• Strategic Planning, Budgeting + Roadmap

• Complimentary IT Transition from existing provider over to CNX

Learn More

Unlimited Premium

Your IT toolkit to help your business go from good to great. Perfect for medium to large businesses.

• Includes all of “Unlimited Standard”

• Cybersecurity Premium + SOC + SIEM

• Managed Infinite Cloud + Hybrid Backups with defined RTO and RPO

• Business Continuity Planning

• ITIL Alignment and Reporting Premium

Learn More

Accelerate your
business success

Whether you’re a start-up with a big idea, or an established company needing the security and peace of mind that professional IT services bring – CNX can help. View our plans or ask us about our tailored IT solutions that can be customised to your needs.

Accelerate your
business success

Whether you’re a start-up with a big idea, or an established company needing the security and peace of mind that professional IT services bring – CNX can help. View our plans or ask us about our tailored IT solutions that can be customised to your needs.

We've got IT covered

We’ve got IT covered. Don’t let your current IT hold your growth back. Unlock unlimited technology capabilities that will scale with your business.

Contact us

PO Box 206, Nelson 7040, New Zealand

Servicing Aotearoa

Te Tau Ihu | Nelson Marlborough
+64 3 545 6600
47 Bridge Street Nelson, 7010
Ōtautahi | Christchurch
+64 3 365 7028
Level 1, 265 Manchester Street, Christchurch, 8011

© CNX 2023 | Website by Downing

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